Not in love? We get that returns happen and want you to be happy with your purchase. Web orders are eligible for a full refund or exchange within 14 days of purchase.
Unfortunately, we do not offer direct exchanges at this time. If you would like to exchange an item, please follow the above steps to return the item for a refund back to your card or for a refund in the form store credit and then make a new purchase for the desired item(s).
Refunds & Processing:
Neatly repackage your item(s) with the original invoice
You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Stroll.
- Refunds will be processed within approximately 7 to 10 business days after we receive your return.
- Original shipping charges are non-refundable
San Diego, CA 92101